Have you ever gone home at the end of a long day and wondered what you really accomplished?
That's the complaint I hear from many managers these days who feel that they are working harder than ever, but don't have much to show for it. While globalization, innovation and communications technologies have created incredible opportunities, they also have made organizations much more complex, more exhausting, and more overloaded with meetings, emails, and presentations — often without the counterbalancing benefit of more productivity or satisfaction. And to make matters worse during the economic downturn, many organizations have cut their staffs and just expect the remaining people to do the same (or more) work. It's not a pretty picture.
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